Customer Testimonials
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Thank you for the care I received when I stayed at Gresley House. I really felt spoilt, special thanks to the kitchen staff, the food was like that in a first class hotel, or even better! Everyone was so kind and thoughtful.
Mrs P, Respite Stay November 2017More like a hotel
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My mum moved here from another home this year. I cannot fault the home, they care for mum so well, physically and emotionally. She has put on weight and is much happier. We do not have to worry about appointments and professional visits as they sort everything and just give us a ring to update us.
Mr M
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We reluctantly placed my grandad at Gresley House when we could no longer meet his needs at home; We cannot fault the care he now receives, he appears happy and we can now spend quality time with him when we visit. The staff are very friendly and welcoming. The manager phones us herself to update us on his health and well being. I would recommend Gresley House to anyone looking for a homely place for their relative.
Mr J
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Gresley House provides excellent care for my father, who has some physical disabilities as well as Alzheimer's.
The care, food and environment have improved immensely over the last few years.
The activities and events are stimulating and enjoyable for us all.
My family and I are always made welcome and are always offered tea and cake.
I heartily recommend Gresley House to anyone looking for a homely, friendly care home.Excellent care
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My mother in law has been a resident here for the past 2 years after initially going in for respite care and it quickly becoming clear that she would struggle to cope on her own at home. From the minute she has been here she has been treated with respect and care and the staff have taken the time to talk to both her and the family to get to know us, and find out what they could do to make Mum's life as comfy as possible. Since Mum has been here her general health seems to have improved and I believe this is thanks to the attention she gets from all the staff.
In the last 2 years, the home has had new management and the house has been refurbished and it now has a warm and welcoming feeling. There is a lovely garden for the residents to enjoy and several community rooms for different activities.
Nothing seems to be too much trouble and any requests or problems are dealt with promptly and with no fuss.Much Improved
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All staff are friendly, polite, caring and good with the residents. It is a very good care home to be in. I would recommend it to anyone.
Florence H (Granddaughter of Resident/Service User)
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My mother has been a resident in Gresley House for several months, and the move has had a beneficial affect on her health and well being. Without exception staff are warm and welcoming, creating a very homely environment. Every effort is made to engage residents and relatives in day to day activities, nothing is ever too much trouble. My mother's care plan reflects her individual needs and preferences and my observations are that care is delivered in a dignified and personalised manner. Before moving in staff made us aware that there were refurbishment plans for the home which are currently being implemented.
Alison D (Daughter of Resident/Service User)
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My Mother has been a resident at Gresley House since June 2014 when she was diagnosed with profound dementia. It was a serendipitous find by my sister. The first thing that attracted us to Gresley House was the friendly and caring attitude of the staff. They get to know the residents, and their little ways, and treat them according to their needs - always with sensitivity. As a relative I am always treated with courtesy and offered refreshment. At all levels the staff keep me informed of changes or needs relating to my Mother's care. The home was taken under new ownership earlier this year and is currently being refurbished, new floors, new seating and more to come. The staff have also been undertaking courses to enable them to better understand and enable their day to day interactions with the residents. I would have no hesitation recommending Gresley House.
Jane K (Daughter of Resident/Service User)
